info@creativeholidayz.com +91- 8130 30 9792/ +91- 931 367 5038

Terms And Conditions :

Please read these terms and conditions of use carefully before using this site. Your use of this Web site is expressly conditioned on your acceptance of the following terms of use. By using this Web site, you signify your assent to these terms of use and privacy policy. If you do not agree with any part of these terms of use, then feel contact us. The 'Privacy Policy' of Creative Holidayz is intended to provide the users of the website the terms associated with the usage and protection of all the personal information that has been collected from them. By 'personal information', we mean any kind of information that can be associated with a particular individual. This includes his/her name, address, telephone number, e-mail ID, credit card number, and other such details. All images, Web site design elements, text, graphics, logos, buttons, icons, brochures, forms, software and other content, the presentation, selection and arrangement thereof, Copyright © 2013, Creative Holidayz . All rights reserved.

Booking Policy :-

  • 30% of the total tour cost is required to process the bookings, which can be done by credit card or bank transfer.
  • 100% amount is required at the time of booking, for train and flight tickets bookings.
  • Balance amount is required on arrival in India or starting of the tour by CASH, credit card or Indian Bank DD.
Note : Advance can be paid by CASH / Bank transfer / Credit Card. Each Credit card payment will attract 3% surcharges.

Cancellation policy in India (Inbound and Domestic clients) :-

  • Bookings cancelled before 60 days from date of travel. 10% of total tour cost will be deducted.
  • Booking cancelled between 59-45 days, from date of travel, 20% of total tour cost.
  • Booking cancelled between 44-30 days from date of travel, 30% of total tour cost.
  • Booking cancelled between 29-15 days from date of travel, 40% of total tour cost.
  • Booking cancelled between 14-7 days from date of travel, 50% of total tour cost.
  • Booking cancelled in less then 7 days, there will be no refund.
  • Flight and train tickets cancellation will be as per flight or train cancellation policy.
Note : 5% service charges and any bank charges will not be refunded in any case, if booking cancelled any time after confirmation of arrangements.

Refund Policy :-
Any refund will be processed only after 15 days after receiving the written cancellation request.

Note : "As per our booking policy, we require 30% advance payment for tour and 100% for flights or train tickets. Please deposit the payment to our company bank account only. Any payment deposited to any personal account, Creative Holidayz will not take any responsibility for booking or any services. Any communication done on any personal email I'd apart from our company email I'd or any payment deposited to any personal bank account, company will not be responsible for any booking or services. So please do not response on any personal email I'd and do not deposit any payment to any personal bank account."